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Romsis Support

Romsis Software Support Service

 

Support and training for Romsis users is provided by Romsis Academy and Authorized Romsis Business Partners. These services, which are offered in order to develop instant solutions to the problems and needs of users' information infrastructures, are applied in a wide range including Project Consultancy, User Training, Remote Connection, On-Site Support, Tele-Support, Data Maintenance and Network and Database Consultancy.

Tele-Support Service

 

Romsis Tele-Support, which includes telephone support for Romsis solutions, is provided by Technical Support Specialists for Romsis users and Romsis Business Partners. Excluding Saturdays and Sundays, it is applied between 09.00-19.00. Romsis users can receive telephone support from the Romsis Center by signing a Tele-Support Agreement. For further information please call +90 (212) 210 55 24.

Database and System Consultancy

 

These are technical support and consultancy services provided by Network and Database Experts, covering all the infrastructure components on which the system runs as a whole, in order to ensure that Romsis products operate in compliance with general and enterprise-specific performance criteria.